FAQs

  • What should I do when I receive my Le’ Chic Hair Boutique Extensions?

    Before Opening Hair Bundles: Thoroughly inspect each bundle to make sure the texture, length and pattern is correct before unraveling the hair bundle. We gladly accept hair exchanges only if it is unused and unopened with all packaging still intact.

  • How should I take care of my hair extensions?

    Hair Care Instructions:

    Washing Hair:

    Le’ Chic Hair Boutique virgin hair extensions should be treated as normal hair and washed regularly to maintain its natural shape. Shampoo, condition and moisturize your hair every 3-5 days. Make sure to brush out all tangles before you wash your hair or go to sleep at night. Always use a low PH high moisturizing shampoo and conditioner.

    Some shampoos can be too harsh for your hair extensions; we recommend that you pre-condition your extensions before washing by applying conditioner to hair without rinsing it out. Then wash hair normally and follow with conditioner.


    If needed, please consult your local stylist for further hair care instructions.

    Styling:

    • Use a soft bristle brush starting from the bottom and gently work your way up. Do not tug or pull

    on the hair.

    • At night, tie your hair up gently or wrap it to prevent tangling.

    • If you have braid extensions, run your fingers through the braids to help prevent tangling.


  • When can I expect to receive my Le’ Chic Hair Boutique product?

    Le’ Chic Hair Boutique will always provide our customers with flat-rate based shipping for all orders within the continental U.S. All in stock orders are guaranteed to ship within 72 hours (business operating hours). Once your order ships, expect it to arrive to you within 7-10 business days for standard shipping (continental U.S. only).


    International orders will be processed with 72 hours based on availability of product and arrival schedule will be included within your shipping confirmation. International orders typically arrive within 7-14 business days.

    All orders placed outside of Le’ Chic Hair Boutique operating hours (including holidays and weekends) will be processed the following business day.


    Does Le’ Chic Hair Boutique Offer Express Shipping?

    Yes, we do offer overnight or two day express shipping (Continental US Only) for orders received by 2PM EST. All orders received after 2PM EST requesting overnight or 2-day express shipping cannot be guaranteed to be shipped the same day but will be shipped the following day. (NOTE: This applies to all in stock products.)

    NOTE: ALL overnight and 2-Day express orders placed after 2:00PM EST will ship the next business day. In addition, ALL overnight and 2-Day express are REQUIRED to submit a copy of your identification and credit/debit card during the verification process. A representative will call and or email you for this information. Once received your order will be shipped.

    All orders placed outside of Le’ Chic Hair Boutique operating hours (including holidays and weekends) will be processed the following business day. If in the local area in Greater Miami area, packages may be picked up or dropped off to customers.

  • How will my Le’ Chic Hair Boutique product be shipped?

    Le’ Chic Hair Boutique ships via UPS, FedEx and USPS. All customers will receive a confirmation email that contains a tracking number once your item has shipped. If all items in your purchase are not shipped at the same time you will receive multiple confirmation emails with individual tracking numbers for when the item(s) is shipped.

  • Does Le’ Chic Hair Boutique ever offer discounts?

    Of course we do! Visit our page for promotional codes updated monthly.